Privacy Policy

Who we are

Suggested text: Our website address is: https://www.asyadilem.com.

This Privacy Policy governs our data collection practices and outlines your rights regarding accessing, correcting, or restricting the use of your personal data.

Turkey Study Center (TSC) operates under the laws of the Republic of Turkey. To ensure privacy and security, we adhere to the obligations outlined in Law No. 6698 on Protection of Personal Data, as announced by the Personal Data Protection Agency in Turkey. For details regarding our obligatory announcement for the protection of personal data based on Law No. 6698, please refer to our Legal Announcement On Protection And Processing Of Personal Data

Unless otherwise specified or linked to a different policy, this Privacy Policy applies to your visit or use of the “www.asyadilem.com” website.

By using the Services, you agree to the terms of this Privacy Policy. If you do not agree with this Privacy Policy or any other governing agreement for the Services, please refrain from using them.

Table of Contents

  • What Data We Get
  • Cookies and How We Get Data about You
  • What We Use Your Data For
  • Who We Share Your Data With
  • Security
  • Your Rights
  • Updates & Contact Info

1 What Data We Get

TSC gathers specific data directly from you, including information you input yourself, data related to your course participation, and information from third-party platforms connected to TSC. Additionally, TSC automatically collects certain data, such as details about your device and your interactions with or usage of our Services.

1.1 Data You Provide to Us

The types of data collected by TSC may vary depending on how you utilize the Services. When you create an account and engage with the Services, either directly or through a third-party platform, we collect the following:

Account Data: Necessary for utilizing certain features (e.g., course enrollment), we collect and store information you provide during account creation or updates, such as email address, password, gender, and date of birth, assigning you a unique identifying account (“Account Data”).

Profile Data: You have the option to furnish profile information, such as Turkish language proficiency, interests, lesson preferences, or other relevant details. Your Profile Data may be publicly visible to others.

Shared Content: Interactions with other users or public sharing of content (e.g., course reviews, questions, messages to tutors) may result in shared content that can be viewed publicly, depending on where it is posted.

Course Data: Upon course enrollment and participation, we collect specific data including course progress, interactions with tutors and other students, submitted assignments, and other relevant activities.

If you access or use our Services via a third-party platform or click on third-party links, data collection, usage, and sharing will also be subject to the privacy policies and agreements of those third parties.

Sweepstakes, Promotions, and Surveys: You may be invited to participate in surveys or promotions through the Services or third-party platforms. Participation involves providing certain data such as name, email address, date of birth, or phone number, which we collect and store as per this Privacy Policy or the official rules of the promotion.

Communications and Support: When you reach out for support or report issues, we collect and store your contact information, messages, and relevant data for responding to inquiries or resolving concerns.

The aforementioned data is stored by us and associated with your account.

1.2 Data We Collect through Automated Means

When you access the Services (including browsing courses), we collect certain data by automated means, including:

System Data: Technical data about your computer or device, like your IP address, device type, operating system type and version, unique device identifiers, browser, browser language, domain and other systems data, and platform types (“System Data”).

Usage Data: Usage statistics about your interactions with the Services, including courses accessed, time spent on pages or the Service, pages visited, features used, your search queries, click data, date and time, and other data regarding your use of the Services (“Usage Data”).

Approximate Geographic Data: An approximate geographic location, including information like country, city, and geographic coordinates, calculated based on your IP address.

The data listed above is collected through the use of server log files and tracking technologies, as detailed in the “Cookies and Data Collection Tools” section below. It is stored by us and associated with your account.

  1. Cookies and How We Get Data about You

We use tools like cookies, web beacons, analytics services, and advertising providers to gather the data listed above. Some of these tools offer you the ability to opt out of data collection.

2.1 Cookies and Data Collection Tools

As detailed in this section TSC and service providers acting on our behalf (like Google Analytics and third party advertisers) use server log files and automated data collection tools like cookies, tags, scripts, customized links, device or browser fingerprints, and web beacons (together, “Data Collection Tools”) when you access and use the Services. These Data Collection Tools automatically track and collect certain System Data and Usage Data (as detailed in Section 1) when you use the Services. In some cases, we tie data gathered through those Data Collection Tools to other data that we collect as described in this Privacy Policy.

We use cookies (small files that websites send to your device to uniquely identify your browser or device or to store data in your browser) for things like analyzing your use of the Services, personalizing your experience, making it easier to log into the Services, and recognizing you when you return. We use web beacons (small objects that allow us to measure the actions of visitors and users using the Services) for things like identifying whether a page was visited, identifying whether an email was opened, and advertising more efficiently by excluding current users from certain promotional messages or identifying the source of a new mobile app download.

TSC uses the following types of cookies:

  • Preferences:cookies that remember data about your browser and preferred settings that affect the appearance and behavior of the Services (like your preferred language).
  • Security:cookies used to enable you to log in and access the Services; protect against fraudulent logins; and help detect and prevent abuse or unauthorized use of your account.
  • Functional:cookies that store functional settings (like the volume level you set for video playback).
  • Session State:cookies that track your interactions with the Services to help us improve the Services and your browsing experience, remember your login details, and enable processing of your course purchases. These are strictly necessary for the Services to work properly, so if you disable them then certain functionalities will break or be unavailable.

You can set your web browser to alert you about attempts to place cookies on your computer, limit the types of cookies you allow, or refuse cookies altogether. If you do, you may not be able to use some or all features of the Services, and your experience may be different or less functional.

2.2 Analytics

We use third-party browser and mobile analytics services like Google Analytics These services use Data Collection Tools to help us analyze your use of the Services, including information like the third-party website you arrive from, how often you visit, events within the Services, usage and performance data, and where the application was downloaded from. We use this data to improve the Services, better understand how the Services perform on different devices, and provide information that may be of interest to you.

  1. What We Use Your Data For

We use your data to do things like provide our Services, communicate with you, troubleshoot issues, secure against fraud and abuse, improve and update our Services, analyze how people use our Services, serve personalized advertising, and as required by law or necessary for safety and integrity.

We use the data we collect through your use of the Services to:

  • Provide and administer the Services, including to display customized content and facilitate communication with other users;
  • Process your requests and orders for courses, products, specific services, information, or features;
  • Communicate with you about your account by:
    • Responding to your questions and concerns;
    • Sending you administrative messages and information, including messages from tutors and teaching assistants, notifications about changes to our Service, and updates to our agreements;
    • Sending you information and in-app messages about your progress in courses, rewards programs, new services, new features, promotions, newsletters, and other available courses (which you can opt out of at any time);
    • Sending push notifications to your wireless device to provide updates and other relevant messages (which you can manage from the “options” or “settings” page of the mobile app);
  • Manage your account preferences;
  • Facilitate the Services’ technical functioning, including troubleshooting and resolving issues, securing the Services, and preventing fraud and abuse;
  • Solicit feedback from users;
  • Market and administer surveys and promotions administered or sponsored by TSC;
  • Learn more about you by linking your data with additional data through third-party data providers or analyzing the data with the help of analytics service providers;
  • Identify unique users across devices;
  • Tailor advertisements across devices;
  • Improve our Services and develop new products, services, and features;
  • Analyze trends and traffic, track purchases, and track usage data;
  • Advertise the Services on third-party websites and applications;
  • As required or permitted by law; or
  • As we, in our sole discretion, otherwise determine to be necessary to ensure the safety or integrity of our users, employees, third parties, the public, or our Services.
  1. Who We Share Your Data With

We share certain data about you with tutors, other students, companies performing services for us, our business partners, analytics and data enrichment providers, your social media providers, companies helping us run promotions and surveys, and advertising companies who help us promote our Services. We may also share your data as needed for security, legal compliance, or as part of a corporate restructuring. Lastly, we can share data in other ways if it is aggregated or de-identified or if we get your consent.

We may share your data with third parties under the following circumstances or as otherwise described in this Privacy Policy:

  • With Your Tutors:We share data that we have about you (except your email address) with tutors or teaching assistants for courses you enroll in or request information about, so they can improve their courses for you and other students. This data may include things like your city, country, browser language, operating system, device settings, the site that brought you to TSC, and your activities on TSC. If we collect additional data about you (like age or gender), we may share that too. We will not share your email address with tutors or teaching assistants. We also enable our tutors to implement Google Analytics on their course pages to track sources of traffic to their courses and optimize their course pages.
  • With Other Students and Tutors:Depending on your settings, your shared content and profile data may be publicly viewable, including to other students and tutors. If you ask a question to a tutor or teaching assistant, your information (including your name) may also be publicly viewable by other users depending on your settings.
  • With Service Providers, Contractors, and Agents:We share your data with third-party companies who perform services on our behalf, like payment processing, data analysis, marketing and advertising services (including retargeted advertising), email and hosting services, and customer services and support. These service providers may access your personal data and are required to use it solely as we direct, to provide our requested service.
  • To Power Social Media Features:The social media features in the Services (like the Facebook Like button) may allow the third-party social media provider to collect things like your IP address and which page of the Services you’re visiting, and to set a cookie to enable the feature. Your interactions with these features are governed by the third-party company’s privacy policy.
  • To Administer Promotions and Surveys:we may share your data as necessary to administer, market, or sponsor promotions and surveys you choose to participate in, as required by applicable law (like to provide a winners list or make required filings), or in accordance with the rules of the promotion or survey.
  • For Security and Legal Compliance:We may disclose your data to third parties if we (in our sole discretion) have a good faith belief that the disclosure is:
    • Permitted or required by law;
    • Requested as part of a judicial, governmental, or legal inquiry, order, or proceeding;
    • Reasonably necessary as part of a valid subpoena, warrant, or other legally-valid request;
    • Reasonably necessary to enforce our Terms of Use, Privacy Policy, and other legal agreements;
    • Required to detect, prevent, or address fraud, abuse, misuse, potential violations of law (or rule or regulation), or security or technical issues; or
    • Reasonably necessary in our discretion to protect against imminent harm to the rights, property, or safety of TSC, our users, employees, members of the public, or our Services.
    • We may also disclose data about you to our auditors and legal advisors in order to assess our disclosure obligations and rights under this Privacy Policy.
  • During a Change in Control: If TSC undergoes a business transaction like a merger, acquisition, corporate divestiture, or dissolution (including bankruptcy), or a sale of all or some of its assets, we may share, disclose, or transfer all of your data to the successor organization during such transition or in contemplation of a transition (including during due diligence).
  • After Aggregation/De-identification:we can disclose or use aggregate or de-identified data for any purpose.
  • With Your Permission:with your consent, we may share data to third parties outside the scope of this Privacy Policy.
  1. Security

We use appropriate security based on the type and sensitivity of data being stored. As with any internet-enabled system, there is always a risk of unauthorized access, so it’s important to protect your password and to contact us if you suspect any unauthorized access to your account.

TSC takes appropriate security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal data that we collect and store. These measures vary based on the type and sensitivity of the data. Unfortunately, however, no system can be 100% secured, so we cannot guarantee that communications between you and TSC, the Services, or any information provided to us in connection with the data we collect through the Services will be free from unauthorized access by third parties. Your password is an important part of our security system, and it is your responsibility to protect it. You should not share your password with any third party, and if you believe your password or account has been compromised, you should change it immediately and contact info@asyadilem.com  with any concerns.

  1. Your Rights

You have certain rights around the use of your data, including the ability to opt out of promotional emails, cookies, and collection of your data by certain analytics providers. You can update or terminate your account from within our Services, and can also contact us for individual rights requests about your personal data. Parents who believe we’ve unintentionally collected personal data about their underage child should contact us for help deleting that information.

Accessing, Updating, and Deleting Your Personal Data

You can access and update your personal data that TSC collects and maintains as follows:

  • To update data you provide directly, log into your account and update your account at any time.

If you have any issues changing your account, email us at info@asyadilem.com or via our Support Center.

  1. Updates & Contact Info

When we make a material change to this policy, we’ll notify users via email, in-product notice, or another mechanism required by law. Changes become effective the day they’re posted. Please contact us via email with any questions, concerns, or disputes.

7.1 Modifications to This Privacy Policy

From time to time, we may update this Privacy Policy. If we make any material change to it, we will notify you via email, through a notification posted on the Services, or as required by applicable law. We will also include a summary of the key changes. Unless stated otherwise, modifications will become effective on the day they are posted.

As permitted by applicable law, if you continue to use the Services after the effective date of any change, then your access and/or use will be deemed an acceptance of (and agreement to follow and be bound by) the revised Privacy Policy. The revised Privacy Policy supersedes all previous Privacy Policies.

7.2 Interpretation

Any version of this Privacy Policy in a language other than English is provided for convenience. If there is any conflict with a non-English version, you agree that the English language version will control.

7.3 Questions

If you have any questions, concerns, or disputes regarding our Privacy Policy, please feel free to contact our privacy team (including our designated personal information protection manager) at info@asyadilem.com

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